Posted 1 year ago
Fri 07 Jun, 2024 12:06 PM
Make sure you understand about claims to the cost of damage, including to communal areas, and how you appeal.
We appreciate that fixtures and fittings can wear out during normal use. If, however, you cause damage deliberately or through carelessness, you will be claimed to the cost of the repair and may be fined under the University Residence Disciplinary Regulations.
If damage is caused in the communal areas, and unable to find who is responsible after an investigation is carried out by the Residence Life Warden, we'll create a claim for all residents who have joint responsibility for the area. If we decide to make a claim, we'll send you a Notice of Intent which explains what the claim to the cost of repair is for and how much it is.
Claims can be much more expensive than you might expect. Damage to a carpet, for example, involves the whole carpet being replaced, costing hundreds of pounds. University-approved contractors are expensive because of the flexibility, responsiveness and high standards we demand from them. For further guidance on your inventory and a sample list of claims below.
Fill in your inventory form correctly at the start of the year and treat your accommodation with respect, so we can return your full deposit to you at the end of the year.
Appealing against a claim
You can appeal against a claim, or tell us about any mitigating circumstances. Any property cleaning or damage claim appeal should be submitted by completing the Residences Damage or Cleaning Claim Appeal Form here.
Appeals must be submitted by the date shown on the Notice of Intent to Claim. If we don't receive a response by this date we assume that you accept responsibility for the claim and add the amount to your residence account.
